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FAQ


FAQ
Do you have a shop? Yes, we do! But it is only open in the summertime and occasionally throughout the rest of the season for special sales and events. We are located in a little resort town that is super busy in the summertime so we stay open from May until late September. If you are in our parts in the summer come by and visit! If not you can always shop and keep in touch with us online year round! Why the name Le Petit Garage? Well, we opened our brick and mortar shop first, before this lovely little website, in a little garage in a very old brick house. It is actually our family's home on the beach that has been there for over a hundred years and there is a two car garage in the lower level. We did a little decorating magic and voila...a magical shop was born. Le Petit Garage is french and literally means, "The Little Garage". Who is the the cute dog in your logo? That is our beloved black lab, Moon, our bestest friend and trusty sidekick who very sadly has gone on to Doggie Heaven but continues to watch over us and be the inspiration for all that we do. She was the sweetest of all dogs ever and was always happy no matter what. So we try and live by her rules of happy, happy, happy! Remember...Always be the kind of person your dog thinks you are. Is everything on the site handmade? Not everything! But a good part of the items are handmade by many wonderful designers and artists from all around the world. We also feature lots of other things that are really cute that we find on our travels, when we are shopping, or when we are scouring flea markets for one of a kind goodies. Pretty much anything we love and we think is interesting or cute will be featured on our site for you! I make handmade goodies, can I sell them on your site? Well done, my friend for keeping handmade alive! We would love to see the items that you make! Feel free to contact us at cara@lepetitgarage.com to let us know you'd like to be part of our site. We''ll get our consignment info out to you right away and you could be up and flaunting your handmade goodies in no time! What is your return/exchange policy? We are happy to accept any items that you are not completely happy with. All returns must be mailed back within 30 days of receiving your order. A store credit will be issued if returns are received after the 30 days. Sale items are issued an exchange or store credit only. Shipping & handling on returned merchandise is non-refundable in most cases. In your return package, please include a copy of your receipt and an explanation of why you are returning the item to: Le Petit Garage 1020 Ocean Terrace Seaside Heights, NJ 08751 For your protection, please ship via registered mail or use delivery confirmation, tracking or insurance, so you have a record of the return. Goods must be returned in perfect condition, so please handle items with care. Provided the item is received in good condition, a refund/exchange/credit will be promptly issued upon receipt. Do you ship internationally? Yes! International orders are sent via USPS Global Priority Mail. International customers may be asked to pay additional shipping charges depending on the size of the order. Transit times vary for international orders with possible customs delays outside of our control. What are your shipping rates? USPS Priority Mail w/ Delivery Confirmation (2-3 day delivery) $0-24.99 .............$5.00 $25.00-49.00 .......$6.00 $50.00-99.00 .......$7.00 $100.00-up ...........free! USPS Express Mail (next day delivery) $0-24.99 ..............$25.00 $25.00-49.00 ........$28.00 $50.00-99.00 ........$32.00 $100.00-up ..........$45.00 International Global Priority (4-6 day delivery) $0-24.99 ..............$12.00 $25.00-49.00 ........$13.00 $50.00-99.00 ........$15.00 $100.00-up ...........$30.00 Do you gift wrap? Yes! We offer gift wrap services for no extra charge to our wonderful customers when they need to spruce up a gift for someone! Just let us know at check out and we will fancy up your package for free and add a special message if you like!

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Last Updated: 10 Oct 2007 16:42:36 PDT home  |  about  |  terms  |  contact
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